Excellence is not a skill, It is an attitude…!

 

Carols Hotels and Resorts is a group of expertise who has developed their own concept

in the Hotel Industry, through their  service culture. Having more than 20 years experience in Hospitality and Tourism field, we studied guests needs, perceptions, expectations and behaviors, and we worked on developing different techniques to be implemented in our Brands.

It is Carols’ service approach to fulfill guests’ requirement giving the empowerment required to our staff in order to achieve it.

Carols Hotels and Resorts has opened its first five star Hotel in Egypt, Carols Beau Rivage Matrouh, knowing that our plan is to expand by 2016 to manage selected products covering major touristic destinations.

 

Carols for Nile Cruises

High standard cruises, with different room types, swimming pools and recreational activities, longing to follow the footsteps of the pharaohs, there‘s simply no better way to experience the wealth of Egyptian history , culture and architecture than On board Carols Nile Cruises

 

Sister companies and property :